Enhance your e-commerce store with our collection of reliable, feature-rich extensions designed for modern online businesses
Find answers to common questions about our OpenCart extensions
All payments are processed securely through our merchant of record. The available payment methods are displayed at checkout and may vary depending on your location.
Taxes are calculated and applied at checkout based on your location. The final price including any applicable taxes is shown before you complete your purchase.
Each purchase grants you a Single Use / Single Domain License (SUSDL). This includes the extension files, access to updates, and technical support for the period stated on the product page. The license covers one live domain and one test/staging domain. The license is non-transferable.
Each license covers one domain or sub-domain where the extension is activated. However, multistore setups that run on a single backend are fully supported — all frontend stores served by that backend are covered under one license. If you run separate installations on different domains, a separate purchase is required for each one.
Yes, every license can be activated on one live domain and one test/staging domain. You can set or change your test domain at any time by contacting support.
We do not offer free trials or demos. However, if an extension does not work as advertised, you can request a refund within 14 days of purchase. Please review the product description and requirements carefully before buying.
Refund requests may be considered within 14 days of purchase, at our sole discretion. Since all products are digital and delivered electronically, refunds are not guaranteed. Please review the product description and requirements carefully before purchasing. See our Refund Policy for full details.
Specific version requirements are listed on each product page — always check before purchasing.
Immediately after purchase, the thank you page displays your license key and extension files with download buttons. You also receive a confirmation email with the same information. Everything is available in your account dashboard as well.
Each extension comes with installation instructions. The typical process is: 1) Download the files from your account, 2) Upload via Extension Installer or FTP, 3) Install and configure through your OpenCart admin panel. Refer to the documentation included with your purchase for detailed steps.
Yes, always back up your store files and database before installing or updating any extension. You are solely responsible for maintaining backups of your website and data.
Our extensions are fully compatible with the default OpenCart theme and the Journal theme out of the box. Most other third-party themes work without issues. If your theme requires adjustments, contact us — we may be able to make the necessary modifications at no extra cost, though this is not guaranteed and depends on the specifics of your theme.
Technical support is included for the period stated on the product page at the time of purchase. This covers installation assistance and troubleshooting issues with the extension. After the support period expires, continued support is not guaranteed.
You can reach our support team through the contact channels listed on the website. Include your order number and a detailed description of the issue for faster assistance.
Updates are available through your account dashboard and also directly inside the extension itself — a dedicated update tab appears in the admin panel when a new version is available. After your update period expires, you will no longer receive new updates, but the version you have installed will continue to function under the terms of the license.
Your extension continues to work as installed, but you will no longer receive updates, new features, bug fixes, or technical support. You can renew your license at any time to restore access to updates and support. Without an active license, there is no guarantee of continued compatibility with future versions of OpenCart or other software.
Yes, we offer customization services to adapt extensions to your specific needs. Contact our support team to discuss what you need and we will provide a quote. Please note that custom work is non-refundable.
If your support period has expired, you can renew your license to regain access to support and updates. We also offer paid support for one-off requests or issues outside the scope of standard support.
You can renew your license through your account dashboard at any time, even after it has expired. Renewing restores access to the latest updates and technical support for a new period.