Privacy Notice
How we collect and use your information
Last updated: April 7, 2026
1. Scope
This privacy notice applies to all personal information collected through this website. By using this website or making a purchase, you acknowledge that you have read and understood this notice. This notice should be read together with our Terms of Service and Refund Policy.
2. Information We Collect
We may collect information that may be necessary to operate the website, process purchases, support accounts, and maintain internal records. We may not use third-party tracking pixels, third-party analytics services, or third-party behavioral tracking tools as part of the website's ordinary operation.
2.1 Information You Provide
When you create an account or make a purchase, you may provide:
- Name and email address
- Account credentials (managed by our authentication provider)
- Domain name associated with a license activation
- Support correspondence and communications
2.2 Information Collected Automatically
When you visit the website or initiate a purchase, we may automatically collect technical, session, and transactional information that may relate to your device, browser, activity on the website, or approximate location. This information may be used for operational, security, fraud-prevention, support, and record-keeping purposes.
2.3 Payment Information
We do not collect, store, or process any payment information (credit card numbers, bank details, billing addresses). All payment processing is handled entirely by our merchant of record. Please refer to their privacy policy for information on how they handle your payment data.
2.4 Software Usage Data
As stated in our Terms of Service, the software extensions sold through this website may collect information about their usage and operating environment (such as the domain on which the software is installed) for license verification purposes. The software may not communicate with remote services without prior user action.
3. How We Use Your Information
We may use the information we collect for purposes such as:
- To create and manage your account
- To process and fulfill your purchases
- To deliver license keys and download links
- To verify license activations and enforce license terms
- To provide technical support during your support period
- To send transactional communications (purchase confirmations, license information, support responses)
- To protect against fraudulent, unauthorized, or illegal activity
- To enforce our Terms of Service and Software License
We do not use your information for marketing, advertising, profiling, or any purpose other than those listed above.
4. Information Sharing
We do not sell, rent, or trade your personal information to any third party. We may share your information only with:
- Merchant of record — Our payment processor receives the information necessary to process your purchase. They act as the merchant of record and handle all financial transactions independently
- Authentication provider — Our authentication service provider processes account credentials necessary for login and account management
- Hosting provider — Our hosting infrastructure processes requests to serve the website
- Email service provider — Transactional emails (purchase confirmations, license keys, support responses) are sent through our email service provider
- Law enforcement — We may disclose information when required to do so by law, court order, or legal process
Each third-party provider may process the information reasonably necessary to perform its role.
5. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this notice, including:
- Account information may be retained for as long as your account remains active
- Purchase and license records may be retained for as long as a license remains valid, and for a reasonable period thereafter for legal, accounting, or operational purposes
- Support correspondence may be retained for as long as reasonably necessary
6. Cookies
This website may use session cookies and preference cookies for authentication, security, session handling, language preferences, and basic interface settings. The website may not use third-party advertising, analytics, or tracking cookies as part of its ordinary operation.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of non-essential communications
To exercise any of these rights, please contact us through the support channels listed on the website. We may respond within a reasonable timeframe, subject to applicable law and reasonable verification. Please note that deletion of account information may affect our ability to verify a license or provide support for your purchases.
8. Children's Privacy
This website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.
9. Security
We and our service providers implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International Data
Your information may be processed and stored in countries other than your own through our third-party service providers (hosting, authentication, payment processing, email). By using this website, you acknowledge and consent to the transfer of your information to such countries. Each service provider is responsible for their own compliance with applicable data protection laws.
11. Modifications
We reserve the right to modify this privacy notice at any time. Changes will be effective immediately upon posting the updated notice on this page, with the “Last updated” date revised accordingly. Your continued use of the website after any changes constitutes acceptance of the modified notice.
12. Contact
For any questions or concerns regarding this privacy notice or our handling of your personal information, please contact us through the support channels listed on the website.